Sakt123 is committed to protecting the privacy and security of every member's personal information. This policy clearly explains how we collect, use, store, and protect your data.
Sakt123 ("we", "us", "the company") deeply respects the privacy of every user who visits and uses our platform at sakt123.net, including the sakt123 mobile app and all related services ("Platform").
This Privacy Policy explains in detail the types of personal information we collect from you, the purposes of that collection, how we use and protect your information, and the rights you hold regarding your personal data.
We are committed to complying with all applicable data protection laws in Malaysia and internationally, including but not limited to the Personal Data Protection Act 2010 (PDPA Malaysia). Any changes to this policy will be communicated to members via the platform or their registered email.
If you have any questions about how we handle your personal data, please contact our privacy team at [email protected]. We are ready to provide further clarification and listen to your concerns with full attention.
Sakt123 collects your personal information through several methods — including information you provide directly during registration, information we collect automatically as you use the platform, and in some cases, information from legitimate third-party sources.
| Data Categories | Example Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, date of birth, gender, MyKad or passport number | Registration & KYC |
| Contact Data | Email address, phone number, residential address | Registration & account profile |
| Financial Data | Bank account number, account holder name, transaction history | Deposits & Withdrawals |
| Technical Data | IP address, device type, web browser, operating system | Collected automatically during use |
| Game Data | Betting history, wins, session duration, favourite games | Collected automatically during gameplay |
| Communication Data | Live chat logs, support emails, survey feedback | Customer support interactions |
To comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements, we may also ask you to upload identity verification documents such as a copy of your MyKad, passport, recent bank statement, or utility bill as proof of address. These documents are handled with the highest level of security and accessed only by authorised personnel.
All data we collect is used for legitimate and transparent purposes. sakt123 does not use your data for any purpose beyond the scope stated in this policy without obtaining your consent first.
Identity data and contact information are used to verify your identity during registration and login, prevent fraud, and keep your account secure from unauthorised access.
Your financial information is used solely to securely process deposits and withdrawals, verify bank account ownership, and comply with financial reporting requirements set by law.
Your communication data and account history help our support team provide more accurate, personalised, and efficient assistance whenever you reach us via live chat or email.
Anonymised technical and game data is used to analyse usage patterns, identify performance issues, and develop new features better suited to the needs of Malaysian users.
Sakt123 uses transaction and identity data to fulfil legal compliance obligations, including AML and KYC requirements, and to report to relevant authorities when required by law.
Sakt123 does not sell, rent, or trade your personal data to third parties for marketing purposes. However, there are limited situations where we need to share certain information with other parties for legitimate platform operational purposes.
All third parties involved in sakt123 data processing are required to comply with data protection standards equivalent to or stricter than our own. We only work with partners that have undergone thorough security assessments.
Sakt123 continuously invests in sophisticated cybersecurity infrastructure to ensure your personal data is always protected against unauthorised access, alteration, or disclosure.
While we take all reasonable precautions, no security system can guarantee 100% protection at all times. You also play an important role in keeping your account secure — never share your password with anyone and always log out after each session, especially on shared devices.
Sakt123 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect platform functionality. For the best experience, we recommend allowing essential and functional cookies.
Under applicable data protection laws, you have several important rights regarding the personal data we hold about you. sakt123 is committed to respecting and facilitating the exercise of these rights.
| Your Rights | Description | How to Exercise These Rights |
|---|---|---|
| Access Rights | Request a copy of all personal data we hold about you | Contact support via email |
| Right to Rectification | Request correction of inaccurate or incomplete data | Update your profile or contact us |
| Right to Erasure | Request the deletion of your personal data (subject to legal requirements) | Contact support via email |
| Right to Portability | Receive your data in a machine-readable format | Submit a written request to us |
| Right to Object | Object to the processing of your data for direct marketing purposes | Unsubscribe or contact us |
| Right to Restriction | Request restriction of data processing under certain circumstances | Contact support via email |
To exercise any of the above rights, please contact us at [email protected] stating the right you wish to exercise and your account details. We will respond to your request within 30 calendar days. In complex cases, this period may be extended to up to 60 days with written notice to you.
Sakt123 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal and regulatory requirements.
The sakt123 platform is a service intended solely for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that we have inadvertently collected data from someone under the age of 18, we will take immediate action to delete that information and close the account in question. Parents or guardians who believe their child has registered an account on our platform should contact us immediately at [email protected].
Sakt123 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, evolving legal requirements, or improvements in how we protect your data.
The "Updated" date at the top of this page will always reflect the latest version of this policy. For material amendments — changes that significantly affect your privacy rights — sakt123 will provide you with clear notice via:
Continued use of the sakt123 platform after the effective date of any amendment will be considered your acceptance of the updated Privacy Policy. If you disagree with the changes, you have the right to close your account and request deletion of your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the sakt123 privacy team is here to help.
Send your written enquiry to [email protected] with the subject line "Privacy Enquiry". All emails are responded to within 2 business days.
For urgent questions about your account privacy, contact our support team via live chat, available around the clock within the platform.
Six layers of data protection that ensure your privacy is safeguarded at all times on the sakt123 platform.
All personal and financial data is transmitted using TLS 1.3 encryption and stored in encrypted databases. No sensitive information is stored in plain text anywhere in our systems.
The sakt123 identity verification process uses an accredited KYC platform that combines automated document checks with manual review by our expert team to ensure every account is genuine and secure.
Sakt123 does not share your personal information with any third party for marketing purposes without your explicit consent. Any data sharing is based solely on the legitimate grounds stated in this policy.
We only collect data that is strictly necessary for the stated purpose. Every internal data request goes through a rigorous review process to ensure only the required information is accessed by relevant staff.
Sakt123 sends instant alerts via email or SMS whenever there is a new login, password change, or other security-related action on your account, so you are always informed and can respond quickly.
The sakt123 internal security team conducts regular security audits and privacy compliance reviews to ensure our data handling practices consistently meet the latest industry standards and legal requirements.
Answers to the most frequently asked questions from our members about privacy and data protection.
By understanding our Privacy Policy, you can play with greater peace of mind knowing that your personal data is protected by best-in-class multi-layered security systems. Join thousands of Malaysian members who have trusted sakt123 as their preferred online entertainment platform.